Ankur Gupta, Nandansons President and company leader since 1995, places particular emphasis on the customer service experience. As leaders in wholesale distribution, Gupta and his team look to provide every customer access to friendly, responsive customer service professionals who can not only address questions and concerns quickly, but who go out of their way to make sure each customer has the information they need to make the best purchase and planning decisions possible when it comes to maintaining a successful retail fragrance enterprise.
Ankur and the Nandansons team use the latest in digital technology to make customer communications easier and more responsive than ever. They understand the importance of availability, and work to deliver 24/7 support throughout the supply chain and logistics process so as to provide customers the value of timely, accurate information exactly when they need it.
Nandansons customer service professionals are available to answer questions throughout the online browsing process, providing the support and convenience of responsive customer service without the need for ever picking up the phone. In addition, Nandansons offers both existing and prospective customers the opportunity to pose questions and concerns regarding products through the convenience of an easy-to-use online form, providing answers quickly to make the experience as fast and rewarding as possible.